Privacy Policy

Last updated: January 31, 2024

This Privacy Policy describes how [company name] ("Company," "we," "us," and "our") collects, uses, and shares information about you when you access or use our website or otherwise engage with us.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in the following ways:

Information You Give Us: We collect information you provide to us directly when using our Services. This includes:

  • Account information like your name, email address, organization name and payment information.
  • Information you submit in usage logs, surveys, support tickets or chat sessions with our team.
  • Feedback and opinions you provide when participating in user testing.

Information Automatically Collected: We automatically log information about you and your interaction with our Services like your IP address, access dates and times. We also collect analytical information when you visit our site to help us improve our Services.

How We Use Information

We use the information we have about you for things like:

  • Providing, updating and improving our Services.
  • Monitoring metrics around usage of our Services.
  • Communicating with you about updates, new features, promotions and products offered by our company.
  • Complying with legal obligations like responding to inquiries or as may be otherwise required by applicable laws.

How We Share Information

We do not rent, sell or share any Personal Information about you with other people or non-affiliated companies for marketing purposes unless we have your permission.

We do work with vendors and may need to share Personal Information with them to deliver certain functionality, products, or services to you. These include hosting providers, payment processors, communication providers, analytics companies, security providers etc.

Your Choices & Rights

You may request to review, correct, restrict, export or delete your personal data. We will make reasonable attempts to honor your requests, in accordance with applicable laws and within constraints of compliance requirements. Email us if you have any such requests.

You may also opt-out of receiving promotional communications from us at any time by contacting us. When you opt-out, we will not use your personal information to send promotional messages to you.

Data Retention

We only retain personal data collected for as long as necessary to fulfill the purposes outlined in this Privacy Policy, subject to any statutory requirements to retain certain information. When personal data is no longer essential, we take commercially reasonable steps to anonymize, delete or destroy it in accordance with law and policy.

Policy Changes & Updates

We may occasionally update this Privacy Policy as business needs and laws evolve. If we propose to make any material changes, we will notify you through the Services or by other means to provide you the opportunity to review the changes before they become effective.

Contact Details

Please contact our Data Protection Team with any questions regarding our Privacy Policy at the following address: contact@getrecap.co